Six ways we can support you
Each service is designed around the real situations that claimants and families face — not a generic process.
Eligibility Guidance
Not everyone knows whether they — or a family member — may be eligible to make a claim under the Windrush Compensation Scheme. We help you understand the background of the scheme, who it was designed for, and what the broad criteria may cover, so you can make a more informed decision about whether to proceed.
Get GuidanceEvidence Organisation
Gathering evidence is one of the most challenging parts of the process. We help you understand what types of documents may be relevant, how to request records you do not yet have, and how to organise what you already hold into a clear and structured picture. We do not submit applications on your behalf, but we help you prepare.
Get SupportFamily & Advocate Support
Many people navigate this process on behalf of a parent, grandparent, or relative. We provide guidance specifically tailored to family members and advocates — explaining your role, what the claimant may need to demonstrate, and how to help without inadvertently creating difficulties. You do not need to be the claimant to start a conversation with us.
Get SupportProcess Guidance
The Windrush Compensation Scheme involves multiple categories, thresholds, and eligibility requirements that can feel complex and overwhelming. We explain the process in plain English — what the scheme covers, how categories work, what timescales to be aware of, and what a realistic next step looks like for your situation.
Learn MoreVoice Support Agent
Our AI voice support agent is available around the clock for first contact and common questions. It can explain how the support process works, answer frequently asked questions, and capture your enquiry so a human team member can follow up. It is a helpful starting point — not a replacement for human guidance or regulated legal advice.
Try Voice SupportReferral & Signposting
There are situations where a claimant needs regulated legal advice or specialist support beyond what WClaimz provides. We will always be honest about where our support ends and will help you identify appropriate next steps — including regulated legal services, legal aid, and community advocacy organisations — where relevant to your situation.
Get in TouchImportant: WClaimz is an independent support service and is not a law firm. We do not provide regulated legal advice and do not submit applications on behalf of claimants. The guidance we provide is for informational and preparation purposes only. For regulated legal advice, please consult a qualified solicitor or contact a legal aid provider. We will always tell you clearly when a situation requires regulated support.
Ready to take a first step?
You do not need to have everything ready. Just reach out and we will help you understand what comes next — at your pace, with no pressure.